We'll write back within 24 hours
A real person reads every message and answers it, not a bot.
Faster from your iPhone: In the app, tap Phix at the top of the screen, then tap the email button. Your app version and device come along, so we can help on the first reply.
Quick answers
I got a new iPhone. How do I get Premium back?
Check that your new iPhone uses the Apple Account you bought Premium with. Then open Phix and tap Restore Purchases on the subscription screen.
What happens to my photos?
Phix sends a photo through AIProxy to Replicate for Fix & Colorize, which removes it after one hour, or to OpenRouter and Google for Sharpen, with zero data retention. Your photos and results stay on your iPhone, in History. The Privacy Policy explains it in full.
How do I change or cancel my subscription?
Apple bills every Phix subscription, so Apple handles changes too. Open your Apple subscriptions, pick Phix, and change or cancel it there.
A result didn't look right. What should I send?
The photo you used and a screenshot of the result. Writing from inside the app adds your app version and device for you.
Your ideas shape Phix
A feature you miss, something you'd love to see, anything. Every idea is read, and the best ones end up in the next update.